Insurance Information
PROCEDURE FOR SELECTING AN INSURANCE
There are three (3) options available to cover loss and/or damages on your move. One of these must be selected by you before the move begins when the movers arrive.
OPTION 1: Actual cash value. THIS IS SELECTED AT THE TIME OF YOUR MOVE. This option provides for reimbursement for loss or damage NOT EXCEEDING Three Hundred ($300.00) dollars PER MOVE, based on the 'depreciated value' at the time of the loss or damage. Claims will be settled by using the JOINT MILITARY/INDUSTRY DEPRECIATION GUIDE to determine the items depreciated value. To determine the age we will use documentation (i.e. original purchase receipt) provided by the customer . This option is included in the transportation and there is no additional charge. Antiques will only be recognized if the item is at least 100 years old and substantial independent evidence is presented that the item so qualifies.
For example: An ordinary dresser purchased for $500 ten years ago that depreciates at 7% each year would be worth $150. ($500 x .07 x 10 = $350; $500 - $350 = $150) That amount would go towards the repair of the item, or in the event of a total loss the amount will be reimbursed to the shipper.
OPTION 2A: Full Value Protection. MUST BE SELECTED 48 HOURS PRIOR TO YOUR MOVE DATE. This option provides coverage based on current replacement value at the time of loss or damage, up to the dollar amount of valuation declared by you. The cost is based on the actual value of the declared goods (see insert). This coverage is provided through an actual insurance company called Baker International Insurance. Coverage and claims service for option 2A is as close as your phone. Baker can bind coverage with a phone call or fax from you. This requires the completion of the shipment data form. Payment of premium can be made by MC/VISA/DISC and spread out over a period of months. They also supply you with the toll free number to their nationwide claims service before you move. So if the need arises, give them a call and your claim will be promptly processed.
Baker (800) 356-0099----Fax (972) 315-1863----
OPTION 2B: Replacement Value with a $300 deductible. THIS CAN BE SELECTED UP TO THE DAY BEFORE YOUR MOVE BY CALLING OUR OFFICE. This option provides coverage based on the current replacement value at the time of loss or damage, up to the dollar amount of valuation declared by you (SEE NOTE A). The cost of $2.92 per $1,000 of declared value is in addition to all other moving charges and is based on the actual value of the goods declared by you (SEE NOTE B).
NOTE A: Must be an amount equal to or exceeding $5,000 ($2.92 charge) per room excluding halls, attics, garages, closets, and baths. A self-storage unit of 10 x 10 will constitute a room.
NOTE B: Customer must supply carrier with a list of all individual items being moved and a value for each.
IT IS ADVISABLE TO CHECK WITH YOUR HOMEOWNERS OR RENTERS INSURANCE FOR COVERAGE BEFORE CHOOSING OPTIONS 2A OR 2B TO AVOID ANY ADDITIONAL CHARGES UNNECESSARILY.
PROCEDURE FOR FILING A CLAIM UNDER OPTION 1 or 2B
In the event that something is damaged during the move and you have selected either OPTION 1 or 2B, please call the office at 770-451-5555, and we will mail you a claim form. Do not send a letter with the movers or try to write a claim on our contract. This will only delay the process. Also, please do not give the movers any furniture to bring back to our office. If there are any emergencies, please call our office at (770) 451-5555.
